Infrastructure Updates and IT Solutions To Support Growth

Watch our video case study to see how we helped Thornbridge Brewery update their IT infrastructure and manage their with hardware and network support.

Thornbridge Brewery: Improved levels of IT Support and Reduce Response Times.

Thornbridge Brewery employs about 50 people in the Derbyshire town of Bakewell, from where it supplies a range of beers to supermarkets, six pubs it owns in the Sheffield area, and the 38 countries to which it exports. Being a world class brewer, it wanted an IT supplier of similar stature.

The Reason For Change

As well as work to the highest standard, the Thornbridge Brewery objective in finding the right IT supplier involved identifying a company with the correct cultural fit and they found it in HBP Systems. Our relationship with Thornbridge goes back almost 10 years to the time they recruited their IT Manager.

There were some areas of technical difficulty we were encountering and didn’t feel our old providers had the expertise to handle this. It was time to find someone who could help us develop and take us to the next stage of our IT plan.
Simon Walkden, Chief Operating Officer, Thornbridge Brewery

The Solution

We were pleased they found our sales process comfortable. That’s important, because we like to think that alongside high standards of service, our clients must be comfortable with the way we operate. Thornbridge take the view that they need to be professional in their business, but that they need to be laid back too, and they see the same thing in us.

HBP was the first port of call, we found culturally that HBP were a good fit for us. We get hardware and network support, so all of our networks support is done via telephone and via regular visits.
Simon Walkden, Chief Operating Officer, Thornbridge Brewery

Helping You Choose The Right IT Solution

Our Free IT Strategy Review Is The Place To Start.

Our IT strategy reviews can take place over video voice call, video call or in person and will establish the most important things about your business, your current IT system and you future plans.

From this initial discussion we can make recommendations, including a visual diagram of your existing, and planned IT system, along with detailed explanations of your proposed solution. It takes around 30-45 mins to have an initial chat and it’s completely free!

Book IT Strategy Review

The Benefits

They like that we provide quick and robust answers. They like the way that whenever they need to talk to us they are working with people they know and trust, and who understand their business. As they say, individuals matter, because it’s the individuals you rely on to get things done.

Through the whole process and leading up to the implementation was very easy, we felt comfortable once we’d visited the site, I could see the teams there, I could see the people and i could understand how your service would fit with our business.
Simon Walkden, Chief Operating Officer, Thornbridge Brewery.

The Future

We continue to support Thornbridge brewery with IT solutions and developing upon new projects that will help their business expand and grow over the coming years.

We now get quicker answers and more robust answers to some of the issues that we’ve had. The response times are also very good.
Simon Walkden, Chief Operating Officer, Thornbridge Brewery

IT Support & Solutions From A Partner You Can Trust

As a leading IT provider with over 25 years’ experience, over 650 customers, a Microsoft Gold Accreditation (the highest level you can get!) and more IT engineers than most IT companies have staff, your IT systems will be in safe hands with us. We offer a complete services from consultation, installation and support for all types of business IT solution, including on-premise, cloud based systems and hybrid IT solutions.

Talk To Us

What I like personally about HBP is I have a number of contacts within the firm, so we know who we’re going to be speaking to, it’s the same people who understand our business.
Simon Walkden, Chief Operating Officer, Thornbridge Brewery

Helping You Choose The Right IT Solution For Your Business

Our Free IT Strategy Review Is The Place To Start

Our IT strategy reviews can take place over video voice call, video call or in person and will establish the most important things about your business, your current IT system and you future plans.